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Browsers say my site is "Not secure"

A "Not secure" label next to your address, or a full-page certificate warning. Usually a certificate problem, and usually fixable the same day.

Signs

  • "Not secure" next to your web address
  • "Your connection is not private" warning
  • A padlock that is missing on some pages only

Usual causes

  • No SSL certificate installed
  • The certificate expired and did not renew
  • Some images or scripts still load over http
  • The site address changed and the certificate does not cover it

What you can check yourself

  1. Check whether your address starts with https.
  2. Ask your host whether a free certificate is available and switched on.
  3. Note which pages show the warning; if only some, mixed content is likely.

When to get help

If your site collects any details from visitors, fix this before anything else. Many visitors leave at the warning.

How we can help

Website fixesSomething broken? We find it and fix it.Website care plansUpdates, backups, monitoring and small fixes, every month.

Fixed quote · No obligation

Get help with this

Tell us what you are seeing. If it is urgent, say so and we will prioritise it.

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