Signs
- You have to zoom or scroll sideways
- The menu does not open or covers the page
- Buttons and links are too close together
- Images are cut off or stretched
Usual causes
- An old theme that was not built for phones
- Fixed widths in custom code
- Pop-ups that cover the screen on small devices
- Page builder settings that only look right on desktop
What you can check yourself
- Open your key pages on your own phone and a friend’s different phone.
- Try each button, form and the menu.
- Note the pages and the phone models where things go wrong.
When to get help
If the problems are on your home page, contact page or checkout, fix them first. Those pages earn the money.
How we can help
Website fixesSomething broken? We find it and fix it.Accessibility audits and fixesA site everyone can use, measured against WCAG.
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Get help with this
Tell us what you are seeing. If it is urgent, say so and we will prioritise it.
Questions from readers
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